Privacy Policy
Last Updated: September 15, 2026
PCH Enterprises LLC (“PCH Enterprises,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and online store.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.
Information We Collect
We may collect information that you voluntarily provide when you:
- Create an account
- Place an order
- Contact us
- Subscribe to our newsletter
- Become a member
- Submit a form through our website
- Request customer support
Depending on how you interact with our website, the information we may collect includes:
- Name
- Email address
- Mailing and billing address
- Telephone number
- Account login information
- Order and transaction information
- Information you provide in communications with us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data.
How We Use Your Information
PCH Enterprises LLC may use collected information to:
- Process and fulfill orders
- Manage your account
- Provide customer support
- Communicate with you about orders and services
- Send newsletters or promotional communications when permitted
- Improve our website, products, and services
- Maintain website security
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and provide a better user experience.
Cookies may be used for essential website functions, analytics, account functionality, and other permitted purposes.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to operate our business, including providers that assist with:
- Payment processing
- Order fulfillment and shipping
- Website hosting
- Email communications
- Analytics
- Customer support
- Website security
These providers are expected to use personal information only as necessary to provide services to us and in accordance with applicable requirements.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, property, users, or business.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
PCH Enterprises LLC